FAQ

The Product

How does Trovi work?
Place food in any mason jar, put the lid on, set Trovi on top and press the button. In 30–60 seconds your jar is vacuum-sealed and airtight.

Can I use the lids I already have?
Yes — the included Lid Adaptor works with all standard wide and regular mouth mason jar lids.

How many seals per charge?
Up to 200 seals on a single USB-C charge.

What can I preserve?
Dry goods (rice, flour, beans, nuts, coffee, cereal), fresh produce, homemade sauces, dressings, leftovers and more.

Shipping

How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 5–9 business days, and you'll receive a tracking link by email.

Do you offer free shipping?
Yes — free shipping on orders of 2+ kits.

Returns & Support

What is your return policy?
Every order is backed by our 60-Day Money-Back Guarantee. Not in love? Contact us within 60 days of delivery for a refund.

How do I contact support?
Email us at support@schumacheragency.com and we'll reply within 24 hours.